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2020-03-04

BNP Paribas

2019-12-04 in Common Service Language, Company Updates, Service Culture, Service Education

UP! Your Service is now
“UPLIFTING SERVICE”

UP! Your Service - The brand that has been known and loved around the world is growing up. We are now becoming 'Uplifting Service'. Here's why we're making this simple…
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2019-11-29 in Company Updates, Industry Updates, Service Education

UPLIFTING SERVICE nominated for “Best Customer Service Development Program”

For decades, we’ve been serving leaders and organizations all over the world helping them to Unleash Unbelievable! This program is now delivered in person, online, with ‘Train-The-Trainer’ support, is easily…
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2019-11-28 in Common Service Language, Service Culture, Service Improvement Process, Service Leadership

Five Best Practices for Creating Unbelievable Customer Experiences (eBook: 13 pages, free download)

Your customers—whether B2B, B2C, or partners within your organization—have always been your focus. You create processes to make their experience smoother. You listen to their feedback about your product or…
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2019-11-13 in Service Role Modeling

Thanks for your support as #1 Global Customer Service Guru

THANK YOU for allowing me to serve you and so many others around the world with the spirit of Uplifting Service! I’ve been nominated for “Global Top Gurus 2020” and…
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