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All Posts By
Ron Kaufman
Service Culture
Service as a Citizen of the World
Service Education
What is the real value of service education?
Service Recovery & Guarantees
How to Uplift Angry Customers
Service Culture
The Expression of Appreciation – Creating the Culture of Gratitude
Service Culture
Six common reasons why ‘customer centricity’ initiatives fail
Service Culture
Groom and Nurture the ‘Right Attitude’
Service Culture
“Service Culture” – what does it mean?
Service Measures and Metrics
Is serving your customers faster really better?
Service Leadership
Three Leadership Characteristics for Personal and Cultural Change
New Staff Recruitment
Recruit for Attitude First!
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WHAT WE DO
The Proven Path
Measuring ROI
Uplifting Service Leader Certification
Service Excellence Workshops
Keynote Speeches and Presentations
Case Studies
RESOURCES
Bestselling Books
Video Theater
Article Library
BLOG
Customer Service Articles
Chat With Service Intellect
CONTACT US
Customer Service Articles
Chat With Service Intellect
Ten Service Excellence Principles Workshops
Video Theater